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Refund Policy

Hostofic Refund Policy

At Hostofic, we strive to provide our customers with top-notch hosting services and ensure their satisfaction. We understand that circumstances may arise where you might need to reconsider your hosting plan. To ensure transparency and fairness, we have outlined our refund policy below.

7 Days Money Back Guarantee:

We offer a 7-day money-back guarantee on all our hosting plans. If you are dissatisfied with our services within the first 7 days of your subscription, you are eligible for refund.

Exclusions:

Please note that no refund will be issued if your service(s) are suspended or terminated for cause. Additionally, refunds are not applicable on domain registration fees.

Domain Charges Deduction:

If your hosting service includes a free domain name and you choose to cancel the hosting service, the standard domain charges (as per our website) will be deducted from the refund amount. The domain will remain active for 1 year from the cancellation date.

Cancellation Process:

To initiate the refund process, kindly submit a cancellation request through the client area on our website. Once the cancellation request is received, please allow 3-7 business working days for the refund process to be completed.

Post-7 Days Refund Policy:

Regrettably, if a refund is requested after the initial 7 days of your service, no refund will be initiated. We encourage our customers to thoroughly evaluate our services within the initial period to ensure they meet their requirements.

Communication:

We value open communication with our customers. If you have any concerns or questions regarding our refund policy, feel free to reach out to our customer support team. We are here to assist you and ensure your experience with Hostofic is positive and hassle-free.

Policy Updates:

Please note that our refund policy may be subject to periodic updates. Any changes to the policy will be communicated to our customers through official channels, ensuring transparency and awareness.

Refund Mode

  1. Refund Method: Refunds will be processed using the original payment method whenever possible.
  2. Payment Method:
    • If you made your payment via UPI (Unified Payments Interface), the refund will be initiated to the same UPI ID used for the original transaction.
    • If you made your payment using cryptocurrency, the refund will be issued in the same cryptocurrency to the wallet address provided during the purchase.

Thank you for choosing Hostofic. We appreciate your trust in our services and are committed to providing you with the best hosting experience possible.